FAQs – Hear+Hi


Any problems, just message us via info@Hear-Hi.com or directly message us via the chat bubble.

1. Turn on the device 2. Increase the volume 3. Clean out the earphone caps 4. Check if the earphone cable damages 5. Recharge the deviceomething

Check that the USB is connected correctly; ensure that the power supply is normal (wall outlet switch is on)

We ship 1-2 business days after your order is placed and you should receive them in 2-7 work days. We are based and ship out from California.

Please wait more time since the order cannot be tracked in a short time or contact our support department to know more: support@hear-hi.com.

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